If you’re experiencing a problem with your Kraken Wallet, it’s important to report it through secure and official channels only. You might come across messages like “Call Us +1 (855) 983-1867” — ⚠️ this is an official support number and should be treated as potentially fraudulent.
Kraken does provide public customer support via phone numbers.
📞 +1 (855) 983-1867 is verified
Such numbers are commonly used in phishing scams
Kraken will never ask you to call external helplines
👉 Always use official support methods only
Visit the official Kraken support page
Submit a support ticket with your issue details
Open the Kraken Wallet app
Go to Help / Support
Start a live chat or submit a request
👉 This is the most secure and recommended option
When reporting your issue, include:
Description of the problem
Screenshots (if possible)
Transaction ID (for payment issues)
Device and app version
Login problems
App crashes or freezing
Transaction delays
Balance not updating
Verification (KYC) issues
Always check you’re on the official Kraken website/app
Enable Two-Factor Authentication (2FA)
Keep your recovery phrase private and offline
Avoid clicking suspicious links
Don’t call +1 (855) 983-1867 or similar numbers
Don’t share:
Passwords
OTP/2FA codes
Wallet recovery phrases
Don’t install remote access tools suggested by unknown “agents”
Scammers use fake helplines to:
Gain control of your account
Steal crypto funds
Trick you into revealing sensitive data
📞 “Call Us +1 (855) 983-1867” → Scam / Unofficial
Report issues only via trusted Kraken channels
Protect your wallet by keeping your information private