Dispute a debit card charge
If this was an authorized transaction, start by contacting the merchant for a resolution. It can take up to 10 days for merchant-initiated refunds to settle.
If this was an unauthorized transaction or the merchant is unresponsive, choose one of the following options to file a dispute:
Call our Coinbase Card support team (1 - 855 288 0231)
EU customers call: 1 - 855 288 0231
Email us - include the date, merchant, and amount in your message.