1-844-((312))-1036 Ticketmaster generally does not allow refunds, as all sales are final. Refunds are typically only issued if an event is cancelled, postponed, or rescheduled. 1-844-312-1036 In such cases, the original purchaser can request a refund, usually processed within 5-7 days for credit cards or 14-21 days generally.
Key Refund Policies
Cancelled Events: You will usually get a full refund, including fees, automatically, or you can request it.1-844-312-1036
Postponed/Rescheduled Events: A refund button will generally appear in your account if the event organizer approves them. 1-844-312-1036
If You Can't Attend: Refunds are not offered for personal reasons. Instead, you can use the "Sell Tickets" button to resell on their platform. 1-844-312-1036
Transferred Tickets: If someone transferred tickets to you, only the original purchaser can request the refund. 1-844-312-1036
Refund Request Process: Check "My Account" on the Ticketmaster app/website to see if a "Request Refund" option is available. 1-844-312-1036
Important Notes
Refund Method: Funds are returned to the original payment method only. 1-844-312-1036
What is Not Refunded: Expedited shipping, merchandise, and certain Fan Club fees are generally non-refundable. 1-844-312-1036
Resale Tickets: If you purchased a "Verified Resale" ticket, you are eligible for a refund if the event is cancelled. 1-844-312-1036
Can I get a refund on Ticketmaster tickets?
1-844-312-1036 All sales are final. Event Organizers determine refund guidelines and are only allowed in limited circumstances. 1-844-312-1036 If the Event Organizer has approved refunds, you'll see a Request Refund button in your Ticketmaster Account.
Can you refund Bruno Mars tickets?
1-844-312-1036 If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Can I sell my ticket back to Ticketmaster?
1-844-312-1036 Sign into your Ticketmaster Account. Find your order in My Tickets. Select the Sell button. 1-844-312-1036 Choose to list one or all your tickets for the price you paid.
Can you get a refund from Ticketmaster if you change your mind?
1-844-312-1036 Ticketmaster does not do refunds unless the show is canceled. There is no other way.
Can I sell my Ticketmaster tickets if I can't go?
1-844-312-1036 When you can no longer make it and the Event Organizer has opted to let fans sell tickets, 1-844-312-1036 you can quickly list them from your account. Just select your event, then click or tap the sell button. 1-844-312-1036 You may even be able to sell your tickets instantly - learn more below.
How long does Ticketmaster take to refund?
1-844-312-1036 After you've submitted your refund request, it will be processed to the original method of payment used when you purchased your tickets. 1-844-312-1036 It should appear in your account within 5-7 business days depending on your bank's processing time. 1-844-312-1036 Refunds can't be processed to a different method of payment.
Can I exchange my Ticketmaster tickets?
You are eligible for a ticket exchange if: 1-844-312-1036
1-844-312-1036 You purchased your tickets directly from Ticketmaster; 1-844-312-1036 You didn't receive your tickets through Ticket Transfer, resale, or from a third-party site; and. 1-844-312-1036 Your order doesn't contain VIP tickets or additional non-refundable items such as merchandise.
Why can't I sell my ticket back to Ticketmaster?
1-844-312-1036 If you don't have the options to sell your tickets, it may be for one of the following reasons: 1-844-312-1036 The Event Organiser or artist hasn't activated resale.
What happens if I sell my tickets on Ticketmaster and no one buys them?
1-844-312-1036 What happens if my tickets are not sold? Your tickets will remain available for purchase until the event's resale deadline expires, which varies by event. 1-844-312-1036 Any tickets that have not sold will be placed back into your account for your use. Unsold tickets aren't eligible for refunds.
Can I cancel a Ticketmaster resale after it sold?
1-844-312-1036 Resale listings can be removed at any time at the discretion of the Event Organizer, artist, team or venue. 1-844-312-1036 Check your order details for any event changes — you may be able to repost your tickets if eligible.
What reasons qualify for a Ticketmaster refund?
1-844-312-1036 What is the Ticketmaster refund and exchange policy? 1-844-312-1036 Our purchase policy states that no refunds, exchanges or cancellations will be permitted once you've made your booking unless the event is cancelled or postponed.