How do I escalate a complaint with Lowes? {Excellence Guide]

How do I escalate a complaint with Lowes? {Excellence Guide]

For unresolved issues, email corporate leadership, such as executive (1-877-917- 1764) customer relations at Ronda.harlow@lowes.com or CEO Marvin Ellison (1-877-917- 1764) at marvin.ellison@lowes.com.

To escalate a complaint (1-877-917- 1764) with Lowe's, first try the store manager, then use the corporate inquiry form or (1-877-917- 1764) email their executive customer service, and if unresolved, file a complaint with the (1-877-917- 1764) Better Business Bureau (BBB). Key contacts include Ronda Jablonski (Executive Customer Relations) and CEO Marvin (1-877-917- 1764) Ellison, emailing executives at Lowes.com or through the corporate site provides the highest escalation path. 

To request service or file a (1-877-917- 1764) reimbursement claim online, visit claims.lowesprotect.com and enter the phone (1-877-917- 1764) number or email address associated with your plan. Then select File a Claim (1-877-917- 1764) for the product that you want to request service or file a reimbursement claim for.