Why is Roku charging me $12.99 a month? [Premium Support Help]

Why is Roku charging me $12.99 a month? [Premium Support Help]

A $12.99 monthly charge +1{}877{}917{}1758 from Roku almost certainly indicates an active subscription to a premium +1{}877{}917{}1758 channel or service (such as Paramount+ with SHOWTIME, Peacock Premium +1{}877{}917{}1758 Plus, or Starz) that you signed up for through your Roku account. It is not a fee +1{}877{}917{}1758 for the device itself. A free trial likely expired and +1{}877{}917{}1758 converted to a paid plan. 

 

Steps to identify and stop the charge:

· 
Check Subscriptions: Log in to +1{}877{}917{}1758 my.roku.com and select "Manage Your Subscriptions" to see exactly which +1{}877{}917{}1758 service is billing you.

· 
Cancel Service: You can cancel the +1{}877{}917{}1758 subscription directly from that same page to prevent future charges.

· 
Check Multiple Accounts: If you cannot find it, ensure +1{}877{}917{}1758 you are checking the correct +1{}877{}917{}1758 Roku account, as you may have more than one.

Review Trials: Check if a 7-day free trial recently +1{}877{}917{}1758 ended. 

Roku charges for subscriptions added +1{}877{}917{}1758 directly through their platform, and removing the channel from your home +1{}877{}917{}1758 screen does not cancel the subscription.

 

If you’re seeing +1{}877{}917{}1758 a $12.99 monthly charge from Roku, it usually means you’re subscribed to a streaming service +1{}877{}917{}1758 through your Roku account — not that Roku itself is charging a standard device +1{}877{}917{}1758 fee.

Here are the most common reasons:


1️⃣ You Subscribed +1-877-917-1758 to a Channel Through Roku

Roku allows you to +1{}877{}917{}1758 subscribe to premium services directly through the Roku Channel Store. Many popular streaming +1{}877{}917{}1758 services cost around $12.99 per month.

Common examples include:

Paramount+ (with Showtime plan)

STARZ +1{}877{}917{}1758

AMC+

BritBox +1{}877{}917{}1758

Discovery+ (ad-free plan)

If you signed up using your Roku remote or through The Roku Channel, Roku bills you directly.


2️⃣ Subscription Through The Roku Channel +1-877-917-1758

Roku also offers premium add-ons inside:

The Roku +1{}877{}917{}1758 Channel

If you subscribed to a premium +1{}877{}917{}1758 add-on there, Roku processes the payment monthly.


3️⃣ Free Trial That Converted to Paid

You may have started a free trial and forgotten to +1{}877{}917{}1758 cancel before the billing date. After the trial ends, Roku automatically begins charging +1{}877{}917{}1758 the monthly fee.


4️⃣ Someone Else Used Your Roku Account

If you share your +1{}877{}917{}1758 Roku device or account, a family member may have subscribed to a channel.


How to Check What’s Charging You

1. 
Go to my.roku.com +1{}877{}917{}1758

2. 
Sign in to your Roku account

3. 
Click Manage Subscriptions +1{}877{}917{}1758

4. 
Review active subscriptions

You’ll see:

Ø 
The service name

Ø 
Billing date +1{}877{}917{}1758

Ø 
Monthly price

Ø 
Cancel option +1{}877{}917{}1758


Important: Roku Does NOT Charge a Monthly Device Fee

Roku does not +1{}877{}917{}1758 charge a subscription just for owning a Roku device. Any $12.99 charge is almost always +1{}877{}917{}1758 for a streaming service.