STEP 1

Locate the QR Code

Find the QR code on the welcome banner, registration desk display, or your confirmation email.

STEP 2

Open Your Camera

On iPhone, open the native Camera app. On Android, use the Camera or Google Lens. Point it at the QR code until the store link appears.

STEP 3

Tap the Store Link

Tap the notification banner to open the Google Play Store (Android) or Apple App Store (iOS) on the exact app page.

STEP 4

Install the App

Tap Install (Android) or Get (iOS). Wait for the download to complete, then tap Open.

STEP 1

Open the App

Tap the app icon on your home screen. You will see the Welcome / Get Started screen.

STEP 2

Tap Register / Sign Up

On the welcome screen, tap the Register or Sign Up button to begin the registration process.

STEP 3

Enter Your Details

Fill in your full name, the email address you used when purchasing your ticket or registering for the event, your phone number, and any other required fields.

STEP 4

Complete Matchmaking Profile Fields

If prompted, fill in your professional details such as job title, company, industry, skills, and interests. These are used by the AI matchmaking engine to suggest the most relevant connections.

STEP 5

Submit the Form

Tap Submit or Continue. The system will create your account and send a verification email to the address you entered.

NOTE

Make sure the email address matches exactly what was used during ticket purchase. Mismatches may prevent account activation.

STEP 1

Open Your Email Inbox

Switch to your email app or webmail. Look for an email from the event organizer or noreply@[event-domain].

STEP 2

Find the Verification Email

The subject line will reference your event name or account activation. If you do not see it within 2 minutes, check your Spam / Junk folder.

STEP 3

Note Your Verification Code

Copy or write down the verification code (typically a 4–6 digit number or alphanumeric string) shown in the email.

STEP 4

Note Your Temporary Password

The email also contains a temporary password generated by the system. Copy or note this password carefully — you will need it to log in.

STEP 5

Return to the App

Go back to the event app. Enter it now and tap Login.

STEP 1

Go to the Login Screen

On the app welcome screen, tap Log In (if not directed there automatically after verification).

STEP 2

Enter Your Email Address

Type the email address you used during registration.

STEP 3

Enter Your Password

Enter the temporary password from the verification email. Tap the eye icon if you want to check what you have typed.

STEP 4

Tap Log In

Tap the Log In or Sign In button. The app will authenticate your account and take you to the home dashboard.

STEP 5

Change Your Password (Recommended)

For security, go to Profile Settings and change the temporary password to one of your choosing.

NOTE

If login fails, double-check that Caps Lock is off and that you copied the password correctly. Passwords are case-sensitive.

STEP 1

Navigate to My Profile

Tap the Profile icon at the bottom navigation bar or tap your avatar/name from the home screen.

STEP 2

Complete All Profile Sections

Fill in or review the following sections: Professional information (job title, company, industry), Skills and interests, Investment preferences (if applicable), Profile photo.

STEP 3

Enable Matchmaking / Networking

Look for a Networking or Matchmaking toggle on your profile page and switch it ON. This makes your profile visible to other attendees and enables match suggestions.

STEP 4

Save Your Profile

Tap Save or Update Profile to confirm. The AI engine will now process your profile data.

STEP 1

Open the Matches / Networking Tab

From the bottom navigation, tap Matches, Networking, or Discover (the exact label may vary).

STEP 2

Browse Recommended Profiles

Scroll through the list of suggested attendees. Each card shows their name, title, company, and shared interests.

STEP 3

View a Full Profile

Tap on any profile card to see the attendee's full details, including their skills, interests, and a short bio.

STEP 1

Send a Match Request

On an attendee's profile, tap Connect or Send Match Request. The system will notify them via the app and email.

STEP 2

Accept or Decline Incoming Requests

Tap the Notifications icon (bell) or go to Requests to see incoming match requests. Tap Accept to connect or Decline to skip.

STEP 3

View Confirmed Matches

Accepted connections appear in your My Matches or Connections list. Tap any match to open a direct chat.

STEP 1

Open a Match's Profile

From My Matches, tap the attendee you want to meet.

STEP 2

Tap Schedule Meeting

Tap the Schedule Meeting or Request Meeting button on their profile.

STEP 3

Select a Time Slot

Choose from available time slots based on both your availabilities. The system shows only mutually free slots.

STEP 4

Confirm the Meeting

Tap Confirm or Send Request. Both attendees will receive an email and an in-app notification with meeting details.

STEP 5

Manage Your Meetings

View all upcoming, past, and cancelled meetings in the Meetings or Schedule section of the app dashboard.

STEP 1

Open Messages / Chat

Tap the Chat or Messages icon in the bottom navigation bar.

STEP 2

Start a Personal Chat

Tap a matched attendee's name to open a direct message thread. Type your message and tap Send.

STEP 3

Join Group Chats

If the organizer has created group channels for sessions or topics, they will appear in the Group Chats section. Tap to join and participate.

STEP 1

Tap the Bookmark Icon

On any attendee profile card or full profile page, tap the Bookmark (star/ribbon) icon.

STEP 2

Access Saved Profiles

Go to Profile > Bookmarks or the dedicated Saved section to view all bookmarked attendees.

#

Action

Where / How

1

Scan QR Code

Use the phone camera; scan the venue QR code to reach the app store

2

Install App

Google Play Store (Android) or Apple App Store (iOS)

3

Register

Open app → Register → fill in name, email, phone, profile

4

Check Email

Look for the verification email with code + temporary password

5

Verify Account

Enter the verification code in the app

6

Log In

App login screen → email + password from email

7

Complete Profile

Profile tab → fill in professional details, enable networking

8

Browse Matches

Matches / Discover tab → review AI-suggested attendees

9

Connect

Tap profile → Send Match Request → await acceptance

10

Schedule Meeting

Match profile → Schedule Meeting → pick time slot

11

Chat

Messages tab → direct or group chat with connections

12

Bookmark

Tap the bookmark icon on any profile to save for later

Problem

Solution

Did not receive verification email

Check your Spam/Junk folder. Wait 2 minutes. Use Resend Code on the verification screen.

Verification code expired

Tap Resend Code on the app's verification screen to get a fresh code.

Forgot or lost temporary password

Use Forgot Password on the login screen; a reset link is sent to your email.

Login fails with correct credentials.

Ensure Caps Lock is off. Passwords are case-sensitive. Try copy-pasting from the email.

No match suggestions are appearing.g

Ensure your Networking toggle is ON, and your profile is filled in. Allow a few minutes for the AI engine to process.

Cannot send a match request

The other attendee may have disabled their networking. Try bookmarking their profile and revisiting later.

Meeting request not confirmed.

Check your Meetings tab for status. The other attendee must accept. Follow up via the in-app chat.

App not found after scanning QR cod.e

Try opening the Play Store or App Store manually and searching for the event app by name.

SUPPORT

Visit the Help Desk at the registration counter or ask any staff member wearing the event lanyard.

WP EVENT MANAGER DOCS

https://support.wp-eventmanager.com/portal/en/home