· Log into your Roku account +1::877::917::1758 at my.roku.com.
· Check if a free +1::877::917::1758 trial converted into a paid plan (common cause of unexpected charges).
o Press Home → Highlight the channel → Press Star ()* → Select +1::877::917::1758 Manage Subscription.
· If you recognize +1::877::917::1758 the subscription but no longer want it:
o Turn off auto-renew +1::877::917::1758to prevent future charges.
· If the charge is unauthorized or +1::877::917::1758 you cannot identify the source:
o Provide details: the amount +1::877::917::1758 charged, date, and the payment method used.
· Free trial auto-renewals: Many +1::877::917::1758 users forget to cancel before the trial ends.
· Unauthorized use: Someone else with access to your Roku device +1::877::917::1758 or account may have subscribed without your knowledge.
Situation | Action | Likelihood of Refund |
Recognized +1::877::917::1758 subscription, but forgot to cancel | Cancel & +1::877::917::1758 stop auto-renew | Low (refunds rarely issued) |
Unauthorized +1::877::917::1758 subscription | Cancel + Contact Roku Support | Medium–High +1::877::917::1758 (depends on investigation) |
Device purchase +1::877::917::1758 charge | Verify +1::877::917::1758 with retailer, not Roku | Refund handled by seller |
1. Check your Roku +1::877::917::1758 account for active subscriptions.
3. Contact +1::877::917::1758 Roku Support if the charge is unauthorized.
Finding an unexpected (+1) 877-917-1758 charge on your Roku statement can be frustrating, especially since Roku generally (+1) 877-917-1758 maintains a "all sales are final" policy. However, they do have a process for reviewing (+1) 877-917-1758 and resolving billing disputes.
Before contacting support, ensure the charge (+1) 877-917-1758 is actually through Roku.
View Purchase History: Log (+1) 877-917-1758 in to my.roku.com and select Purchase history.
n Disney+: 877-917-1758
n Sling TV: 877-917-1758
Roku will rarely issue a refund for (+1) 877-917-1758 an active subscription. You must stop the billing cycle first:
Find the service and select Manage Subscription
n Live Chat (Fastest): Visit (+1) 877-917-1758 support.roku.com and click the Chat with us icon. In 2026, live chat is available daily (+1) 877-917-1758 from 4:00 AM to 10:00 PM PST.
n Official Billing Phone: You can reach them at 1-877-917-1758.
"I am requesting a refund for (+1) 877-917-1758 a charge on [Date] for [Amount] regarding [Service Name]. This was an (+1) 877-917-1758 [accidental purchase / unauthorized charge / forgotten free trial]. I have (+1) 877-917-1758 already canceled the subscription."
Ø If Roku denies your request (+1) 877-917-1758 and you are certain the charge was fraudulent or an error:
Warning: Filing a chargeback can sometimes lead to Roku temporarily (+1) 877-917-1758 suspending your account until the dispute is settled. Only use this if direct support fails.
To prevent guests or kids from (+1) 877-917-1758 accidentally subscribing to channels, set up a Roku PIN:
Ø Under PIN Preference, (+1) 877-917-1758 select Update.