SMS Notifications

SMS Notifications

Installing the plugin


The installation process is the same for all the addons offered by WP Event Manager. They can be installed both automatically and manually.

         1. Automatic Installation: You can install the plugin from the backend of your WordPress. Click Here to see how you can install the plugin automatically.
         2. Manual Installation: You can also install the plugin manually using SFTP or FTP tools FTP tool as well. Click Here to see how you can install the plugin manually.

Twilio Account Configuration

To use the SMS notification, you need to integrate the plugin with Twilio. To do that, use the following steps:

1. Go to wp-admin. 
2. Click on the WPEM SMS notification option.
3. Choose Twillio settings from the dropdown option. 


4. Enter the Twillio Account Configuration tab. You will have to fill in the following details under the tab:




Twillio Account Creation

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To create a Twillio account, you need to follow the below-mentioned steps: 

  • Click here to create a free Twillio account. 

  • Add your basic details like your name, email, etc., or sign up with Google.


Your Twillio account will be created


Generating Twillio Account SID and Twillio Auth Token.

To generate Twillio Account SID and Twillio Auth Token, here are the steps you need to follow.

  • Go to the Twilio Console to find your Twilio Account SID and Twilio Auth Token.

  • Login to your Twillio Account and go to the Account dashboard

  • Here in the Develop tab, you will get all your Twillio Account SID, API Key annd Twillio Auth Token. 

Purchasing a Twillio phone number

Purchase a phone number from the Twilio Phone Numbers section and enter it in Twilio Phone Numbers.

  • In the Develop tab, you will find and click on the Phone numbers option. 

  • Go to the buy a number option.


Here you need to fill in all the necessary details.

Verify a number that you own to use it as a caller ID or as the 'To' number for outbound calls/messages from the Sandbox Number. The phone numbers you buy from Twilio, or port to Twilio, can always be used as caller IDs. Learn more about Verified Caller IDs.



​Admin Contact Number Configuration.
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In the WPEM SMS Notification setting section, you will get the Admin Contact Number Configuration tab. Under the tab you need to add the following detail:

  • Admin contact number to receive admin SMS notifications. For example, when an organizer submits a new event, the admin receives an SMS notification. This notification will only work if a contact number is set here.



Collect Contact Number Configuration
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The next tab that you will find in the WPEM SMS Notification section is the Collect Contact Number Configuration tab.

Under this section, you will need to set up various fields. All are mentioned below: 


  • Registration Form Contact Number Field: Select the phone field here, so that the contact number field appears in the registration form for attendees. 

 

  • Organizer Form Contact Number Field: Again, select the phone field to add the contact number field to the contact organizer form. 


  • Guest Form Contact Number Field; Same like the other ones select Phone field to the Add Guest form. 


  • Default Country Code: Select your default country code. 


  • Save changes



SMS Notification Settings 

To set up notifications for different event activities, here are the steps you need to follow: 


  • Go to wp-admin

  • Click on WPEM SMS Notification. 

  • Go to Notification settings.

 



The first tab you will find here is Admin Notification which contains the following options: 

  • Event Submitted: when you enable this option, an SMS notification is sent to the admin instantly when the organizer submits an event. 

  • In the following box, you need to type the message that the admin will receive as the notification for event submission. 

  • Next, you need to select your preferred SMS template.

Save changes.






The next comes is the Organizer Notification tab, which contains the following options: 

    •  Enable notification:  when you enable this option, an SMS notification is sent to the organizer instantly when an event is submitted.

    • Message content: In the following box, you need to type the message that the organizer will receive as the notification for event submission. 

    • Next, you need to select your preferred SMS template. 

    • Allow organization customization: When you enable this option, you allow the organizer to customize the SMS notification message from the frontend. 

Save changes.



After that, you will come across the “Affendee Notification” tab which contains the following options:

    • Registration Confirmed

    • Order Placed

    • Registration Canceled

    • Event Started

    • Event Ended

In each of the section, you need to fill in the details same like the previously mentioned sections.


The final one is Quick Schedule SMS Notification. Here you need to add default registration statuses.


Frontend SMS settings for organizers

To ensure that an event organizer receives SMS notifications whenever a new event is published or a registration is made, here are the steps you need to take:

At first, the organizer needs to set up its Twillio account for which he needs to go through the following steps:

1. Go to the frontend event dashboard.
2. Click on the SMS Notification section.
3. Select the Twillio settings option from the dropdown.


4. Just like the admin panel, here you need to fill up certain details, including Account SID, Auth Token, Twilio Phone Number, 
5. Save settings

Now, once all these settings are completed, SMS notifications will work based on different actions.

For example:

1. When an event is published, the organizer receives an SMS notification.

2. When a new attendee registers, the organizer receives an SMS notification.

and so on…


Frontend Setting for SMS Notification

If the logged-in frontend user is an admin, the settings will be synced with the admin settings and saved/updated in the options table.

If the logged-in frontend user is an organizer, the settings will be saved in the user meta table for each organizer.

As mentioned, most of the steps are the same in the backend and frontend. Once you visit the event dashboard at the frontend, you need to go to the SMS Notification section, which contains the following options in the dropdown: 

SMS History: The admin or organizer can find and manage the history of all SMSes that are sent or exchanged in an event. He or she can filter SMSes based on status, registration and more. SMSes can also be filtered through dates, events and roles. 




SMS Settings: This option allows you to send Quick SMSes to specific groups or attendees in an event.



Twillio Settings: just like the backend, you need to add the Account SID, Auth token and Twillio phone number here.



Notification settings: Here, you can set specific SMSes for Attendees and Organizers as per requirements. 



SMS Templates: You can create your preferred SMS template from here. 




Schedule SMS: Under this section, you need to mention a few details that include: 

  1. Message 
  2. Event 
  3. Group  
  4. Scheduled time 
  5. Recurrence
  6. Status 
  7. Action
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